About AiSensy
What is AiSensy?
AiSensy is a WhatsApp marketing and engagement platform built on the official WhatsApp Business API; AiSensy is an official WhatsApp Business Solution Provider (BSP). It includes free WhatsApp Business API setup and a free application for the WhatsApp verified (blue tick) badge.
You create template messages, or generate them with the AI Template Generator, then import contacts and broadcast approved messages. Campaigns can be scheduled up to two months ahead, sent to audience segments built from tags and attributes, and retargeted based on read, reply and click rates. AiSensy adds a multi-agent live chat with smart agent routing, a drag-and-drop chatbot builder, AI agents, a Click-to-WhatsApp ads manager, WhatsApp payments by UPI and card, catalogs, Shopify, WooCommerce and LeadSquared integrations, developer and webhook APIs, and Android and iOS apps.
Who is AiSensy for?
- Small and mid-size businesses that run WhatsApp marketing campaigns in India.
- Teams that want broadcasts, live chat and chatbots on one WhatsApp number.
- Businesses that want to start on a free plan and pay only for messages.
What type of software is AiSensy?
AiSensy is listed under WhatsApp Business API.
What are AiSensy's core capabilities?
- Templates: Create template messages, with an AI Template Generator and a template library.
- Broadcasts: Import unlimited contacts, segment by tags and attributes, schedule campaigns and retarget by engagement.
- Automation: Drag-and-drop chatbot builder, keyword-triggered flows and AI agents with knowledge-base answers.
- Team inbox: Multi-agent live chat with agent transfer, smart routing and user access control.
- Commerce: WhatsApp payments by UPI and card, catalogs, and Shopify and WooCommerce integrations.
- Growth: Click-to-WhatsApp ads manager, free blue tick application, developer and webhook APIs, and Android and iOS apps.
Answers above are based on AiSensy's website, read on 29 Oct 2026.
Who makes AiSensy?
AiSensy is an Indian WhatsApp marketing platform and an official WhatsApp Business Solution Provider (BSP).
What CAs are saying about AiSensy
AiSensy has no reviews on SoftwaresForCA yet.
Key features
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- ?Template Creation & ApprovalCreate message templates in the platform, submit them to Meta and track their approval status.
- ?Broadcast CampaignsSend an approved template to thousands of opted-in contacts at once, for example from a CSV upload.
- ?Scheduled BroadcastsSchedule a campaign to go out at a set date and time.
- ?Audience SegmentationTarget campaigns using tags, attributes or segments built from contact data.
- ?Rich & Interactive MessagesSend media, documents, quick-reply and CTA buttons, lists or carousels.
- ?Campaign AnalyticsTrack delivered, read, replied and clicked rates for each campaign.
- ?Retargeting & Drip CampaignsFollow up automatically with contacts based on how they responded, or in timed sequences.
- ?No-Code Chatbot BuilderBuild chatbot flows with a drag-and-drop builder, without writing code.
- ?AI AgentsUse AI agents that answer customer questions from your own knowledge base or data.
- ?WhatsApp Flows & FormsCollect details, bookings or lead forms inside WhatsApp using Meta's WhatsApp Flows.
- ?Auto RepliesReply automatically to keywords, FAQs, greetings or messages outside working hours.
- ?Click-to-WhatsApp AdsRun or track Facebook and Instagram ads that open a WhatsApp chat.
- ?Shared Team InboxLet several team members reply from the same WhatsApp number in one inbox.
- ?Chat Assignment & RoutingAssign chats to agents manually, by rules or in round-robin.
- ?Contact Management & CRMStore contacts with tags and attributes, or track leads in a built-in CRM.
- ?Multiple WhatsApp NumbersManage more than one WhatsApp Business number from one account.
- ?Mobile AppReply to chats and manage the account from an Android or iOS app.
- ?Developer API & WebhooksSend messages from your own software through an API and receive events by webhook.
- ?CRM IntegrationsConnect CRMs such as Zoho, HubSpot, Salesforce or LeadSquared.
- ?Google Sheets & ZapierConnect Google Sheets, Zapier, Pabbly or similar no-code automation tools.
- ?Shopify & E-commerceConnect Shopify or WooCommerce for order updates and abandoned-cart messages.
- ?WhatsApp PaymentsCollect payments inside WhatsApp or send payment links by UPI or card.
- ?WhatsApp CatalogShare a product or service catalogue in WhatsApp.
- ?Official Meta Partner (BSP)The provider is an official Meta Business Partner or WhatsApp Business Solution Provider.
- ?Green Tick Verification HelpHelp applying for WhatsApp's verified business badge.
- ?Role-Based AccessControl what owners, managers and agents can see and do.
- ?Free PlanA free plan you can keep using, paying only for WhatsApp messages.
- ?Free TrialTry the paid plans free before buying.
- ?No Markup on Meta ChargesWhatsApp message charges are passed on at Meta's rates without a provider margin.