About Gallabox
What is Gallabox?
Gallabox is a conversation platform built on the WhatsApp Business API, with AI agents across WhatsApp, Instagram, web chat and voice. It is an official Meta Business Partner and WhatsApp Business Solution Provider, and is SOC 2 Type II compliant.
Gallabox covers message templates, broadcast campaigns to segmented lists, and drip and sequence campaigns that re-engage leads who stop responding, with broadcast, template, sequence and bot analytics. Automation comes from a no-code chatbot flow builder, WhatsApp Flows with multi-screen forms and AI agents. Its shared team inbox has round-robin assignment and an AI copilot. Gallabox includes a Sales CRM and connects to Zoho, HubSpot, LeadSquared, Shopify, Razorpay, Cashfree, Zoho Books, Calendly, Google Sheets, Zapier and Pabbly. It also supports WhatsApp payments, catalogs, Click-to-WhatsApp ad tracking, role-based access on every plan and extra WhatsApp numbers on higher plans.
Who is Gallabox for?
- Small and mid-size businesses that want WhatsApp marketing, sales and support on one platform.
- Sales teams that need WhatsApp leads routed to the right person and synced to their CRM.
- Businesses collecting payments or bookings over WhatsApp.
What type of software is Gallabox?
Gallabox is listed under WhatsApp Business API.
What are Gallabox's core capabilities?
- Campaigns: Message templates, broadcasts to segmented lists, and drip and sequence campaigns.
- Automation: No-code chatbot flow builder, WhatsApp Flows forms and AI agents.
- Team inbox: Shared inbox with round-robin assignment and an AI copilot.
- CRM: Sales CRM plus Zoho, HubSpot and LeadSquared integrations.
- Commerce: WhatsApp payments, catalogs, Shopify, Razorpay and Cashfree.
- Analytics and access: Broadcast, template, sequence and bot analytics, with role-based access on every plan.
Answers above are based on Gallabox's website, read on 29 Oct 2026.
Who makes Gallabox?
Gallabox is an official Meta Business Partner and WhatsApp Business Solution Provider, and is SOC 2 Type II compliant.
What CAs are saying about Gallabox
Gallabox has no reviews on SoftwaresForCA yet.
Key features
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- ?Template Creation & ApprovalCreate message templates in the platform, submit them to Meta and track their approval status.
- ?Broadcast CampaignsSend an approved template to thousands of opted-in contacts at once, for example from a CSV upload.
- ?Scheduled BroadcastsSchedule a campaign to go out at a set date and time.
- ?Audience SegmentationTarget campaigns using tags, attributes or segments built from contact data.
- ?Rich & Interactive MessagesSend media, documents, quick-reply and CTA buttons, lists or carousels.
- ?Campaign AnalyticsTrack delivered, read, replied and clicked rates for each campaign.
- ?Retargeting & Drip CampaignsFollow up automatically with contacts based on how they responded, or in timed sequences.
- ?No-Code Chatbot BuilderBuild chatbot flows with a drag-and-drop builder, without writing code.
- ?AI AgentsUse AI agents that answer customer questions from your own knowledge base or data.
- ?WhatsApp Flows & FormsCollect details, bookings or lead forms inside WhatsApp using Meta's WhatsApp Flows.
- ?Auto RepliesReply automatically to keywords, FAQs, greetings or messages outside working hours.
- ?Click-to-WhatsApp AdsRun or track Facebook and Instagram ads that open a WhatsApp chat.
- ?Shared Team InboxLet several team members reply from the same WhatsApp number in one inbox.
- ?Chat Assignment & RoutingAssign chats to agents manually, by rules or in round-robin.
- ?Contact Management & CRMStore contacts with tags and attributes, or track leads in a built-in CRM.
- ?Multiple WhatsApp NumbersManage more than one WhatsApp Business number from one account.
- ?Mobile AppReply to chats and manage the account from an Android or iOS app.
- ?Developer API & WebhooksSend messages from your own software through an API and receive events by webhook.
- ?CRM IntegrationsConnect CRMs such as Zoho, HubSpot, Salesforce or LeadSquared.
- ?Google Sheets & ZapierConnect Google Sheets, Zapier, Pabbly or similar no-code automation tools.
- ?Shopify & E-commerceConnect Shopify or WooCommerce for order updates and abandoned-cart messages.
- ?WhatsApp PaymentsCollect payments inside WhatsApp or send payment links by UPI or card.
- ?WhatsApp CatalogShare a product or service catalogue in WhatsApp.
- ?Official Meta Partner (BSP)The provider is an official Meta Business Partner or WhatsApp Business Solution Provider.
- ?Green Tick Verification HelpHelp applying for WhatsApp's verified business badge.
- ?Role-Based AccessControl what owners, managers and agents can see and do.
- ?Free PlanA free plan you can keep using, paying only for WhatsApp messages.
- ?Free TrialTry the paid plans free before buying.
- ?No Markup on Meta ChargesWhatsApp message charges are passed on at Meta's rates without a provider margin.