About Zoho POS
What is Zoho POS?
Zoho POS is a cloud point of sale system from Zoho for retail and restaurant businesses. It handles billing at the counter, through self-service kiosks or with mobile checkout, and keeps selling when the connection drops, syncing once it is back.
For retail, Zoho POS covers inventory, purchases, stock transfers and replenishment, customer records with purchase history and loyalty, and analytics across sales, inventory and operations. For restaurants it covers ordering, dine-in service, KOTs, menus, kitchen operations, recipes and self-service kiosks. It accepts cash, cards and split payments, manages multiple outlets from one place, and sets staff permissions by role. A free trial is available.
Who is Zoho POS for?
- Retail stores that want POS billing connected to Zoho's business apps.
- Restaurants and cafés handling dine-in service, KOTs and kiosk orders.
- Businesses with several outlets and counters that need role-based access.
What type of software is Zoho POS?
Zoho POS is listed under POS Software.
What are Zoho POS's core capabilities?
- Selling: Counter billing, self-service kiosks and mobile checkout, with offline selling.
- Payments: Cash, cards and split payments.
- Inventory: Stock, purchases, transfers and item replenishment from one place.
- Restaurant: Ordering, dine-in service, KOTs, menus, kitchen operations and recipes.
- Customers: Customer information, purchase history and loyalty.
- Multi-outlet and control: Multiple locations, role-based permissions and analytics across sales and inventory.
- Offline Billing
- Split & Multi-Mode Payments
- Stock Transfers Between Locations
- Customer Database & Loyalty
- Multi-Store & Franchise Management
- Sales Reports & Analytics
Answers above are based on Zoho POS's website, read on 23 Oct 2026.
Who makes Zoho POS?
Zoho POS is part of Zoho, the Indian business software company whose products include Zoho Books, Zoho Inventory and Zoho CRM.
What CAs are saying about Zoho POS
Zoho POS has no reviews on SoftwaresForCA yet.
Key features
- ✓Offline BillingKeep billing when the internet is down and sync once the connection is back.
- ◐UPI, Card & Wallet Payments — Cash, cards and split payments; UPI not named.Accept UPI, cards and wallets through integrated payment devices or gateways.
- ✓Split & Multi-Mode PaymentsSplit a bill or settle it across cash, card, UPI and other payment modes.
- ◐Real-Time Inventory & Low-Stock Alerts — Stock visibility; low-stock alerts not mentioned.Update stock with every sale and get alerts when items run low.
- ◐Purchase Orders & Supplier Management — Purchases and replenishment; supplier management not described.Raise purchase orders, record goods received and manage suppliers.
- ✓Stock Transfers Between LocationsMove stock between stores, warehouses or a central kitchen and track it.
- ◐Table Management & KOT — Dine-in service and KOTs; table management not named.Manage tables and floor plans, take orders and send kitchen order tickets (KOT).
- ◐Kitchen Display System — Kitchen operations; kitchen display not named.Show orders on kitchen screens instead of printed tickets.
- ◐Recipe & Raw Material Management — Recipes; raw material tracking not named.Map menu items to recipes and track raw material consumption.
- ✓Customer Database & LoyaltySave customer details and purchase history, and run loyalty points and rewards.
- ◐Online Store & E-commerce Integration — Online store listed as a retail feature.Sell online through your own store or marketplaces, with stock and orders synced to the POS.
- ✓Multi-Store & Franchise ManagementManage several outlets or franchises from one account with central control.
- ✓Sales Reports & AnalyticsTrack sales, stock and profit with reports and dashboards.
- ✓Staff Roles & PermissionsGive staff role-based access and control what each user can do.
- ◐Mobile & Tablet POS App — Mobile checkout; app platforms not named.Bill and take orders from a phone or tablet app.
- ◐POS Hardware Support — Add counters and devices; specific hardware not named.Works with receipt printers, barcode scanners, cash drawers and other POS hardware.
Show 9 more items (not supported or not yet verified)
- ?GST Billing & E-InvoicingCreate GST invoices with HSN/SAC codes, and generate e-invoices and e-way bills.
- ?Barcode Scanning & Label PrintingScan barcodes or QR codes at checkout and print barcode labels for products.
- ?Returns, Exchanges & Credit NotesProcess returns, refunds and exchanges, and issue credit notes.
- ?Discounts, Offers & CouponsRun item and bill discounts, combo offers, coupons and promotional pricing.
- ?Batch, Expiry & Serial TrackingTrack batch numbers, expiry dates and serial numbers for stock.
- ?Product VariantsManage items in sizes, colours and other variants under one product.
- ?Online Order Aggregator IntegrationReceive Swiggy, Zomato and other delivery-platform orders directly in the POS.
- ?Digital Bills & SMS/WhatsApp MarketingSend e-bills and promotional messages to customers by SMS, WhatsApp or email.
- ?Accounting & Tally IntegrationPost sales and purchases to built-in accounting, Tally or other accounting software.